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Legal

Acceptable Use Policy

Last updated: 17 May 2026

This Acceptable Use Policy ("AUP") describes activities and content that are prohibited on the XiWire platform (the "Service"). It is incorporated into our Terms of Service. By using the Service, you agree not to engage in, or allow your end users to engage in, the conduct described below.

1. Purpose

XiWire serves regulated and high-standard businesses. This policy protects our Clients, their customers, our partners and the integrity of the Service. We apply it at our discretion and may update it as legal and risk conditions change.

2. Prohibited Activities

You may not use the Service to:

  • conduct or facilitate any unlawful activity, or violate any applicable law or regulation;
  • launder money, finance terrorism, or evade sanctions or other trade controls;
  • commit fraud, including deception, unauthorised transactions, or misrepresentation of identity;
  • engage in market manipulation, theft, or the handling of stolen funds or assets;
  • infringe intellectual-property rights or misappropriate confidential information;
  • distribute malware, attempt unauthorised access, or interfere with the security or operation of the Service; or
  • circumvent KYC, transaction limits, geographic restrictions or other compliance controls.

3. Restricted Businesses

We do not knowingly support businesses or transactions involving child sexual abuse material, human trafficking, illegal weapons or drugs, ransomware, terrorist financing, sanctioned persons or jurisdictions, or any activity prohibited by applicable law. Additional categories may be restricted depending on jurisdiction and risk assessment.

4. Compliance Obligations

You are responsible for understanding and complying with the laws that apply to your business, for screening and monitoring your own end users, and for responding promptly to reasonable requests for information. You must maintain adequate anti-money-laundering and sanctions controls of your own.

5. Enforcement

If we believe the Service is being used in breach of this policy, we may, without prior notice, place limits on activity, withhold or freeze transactions, suspend or terminate access, and report the matter to relevant authorities. We may take these steps to comply with law or to protect the Service and its users.

6. Reporting

If you become aware of activity that violates this policy, including suspected fraud or a security vulnerability, please report it to us promptly through the contact page.

7. Changes to This Policy

We may update this AUP from time to time. We will post the updated version with a revised "Last updated" date, and continued use of the Service constitutes acceptance.

Questions about this document? Contact us at xiwire.com/contact.